Terms & Conditions

These terms apply to all services provided by INCORP BV, with registered office at Wilbroek 15, 3583 Beringen, Belgium, company and VAT number BE 0741.695.949 ("INCORP", "we", "us"). You can reach us through the contact form on our website.

They also govern your use of this website. By using the website or engaging our services, you accept these terms.

INCORP provides consulting, advisory and implementation services in identity and access management, identity governance and administration, and AI-agent-based governance ("Agentic IGA"). The exact scope, deliverables, timing and fees of an engagement are set out in a written proposal, order form or statement of work agreed with the client, which prevails over these terms in case of conflict.

Unless expressly agreed otherwise in writing, our obligations are best-efforts obligations (obligations de moyens) and not obligations of result.

The content of this website, including descriptions of agents, the identity graph and the conversational assistant, is provided for information purposes. Illustrations, conversations and diagrams shown are examples and do not represent a specific client environment, a guaranteed outcome or a binding offer.

The client provides timely access to the information, systems, environments and people reasonably required for the engagement, designates a contact person with decision-making authority, and remains responsible for its own systems, data, backups and for the final approval of access decisions.

Fees are stated exclusive of VAT and out-of-pocket expenses. Unless otherwise agreed, invoices are payable within 30 calendar days of the invoice date. Late payment automatically and without notice gives rise to interest at the rate set by the Belgian Act of 2 August 2002 on combating late payment in commercial transactions, plus a fixed indemnity of 10% of the outstanding amount with a minimum of EUR 125.

Complaints regarding an invoice must be submitted in writing within 14 calendar days of the invoice date.

INCORP retains all intellectual property rights in its methodologies, frameworks, agent designs, software, templates and pre-existing materials. Upon full payment, the client receives a non-exclusive, non-transferable right to use the deliverables produced for it for its own internal business purposes.

Each party keeps confidential all non-public information received from the other party and uses it solely for the purpose of the engagement. This obligation survives for five years after the end of the engagement. Information that is public, independently developed, or required to be disclosed by law is excluded.

Where INCORP processes personal data on behalf of a client, the parties conclude a data processing agreement in accordance with Article 28 GDPR. Our own processing of personal data is described in our Privacy Policy.

Our agents support human decision-making; they do not replace it. Access approvals, revocations and exceptions remain subject to a human decision by the client. We design and operate our AI systems along the principles of ISO/IEC 42001 (AI management systems), including documented purpose, human oversight, logging and periodic review. AI output may be incomplete or inaccurate and must be reviewed before it is relied upon.

Neither party excludes liability for fraud, wilful misconduct, or death or personal injury. Subject to that, INCORP's total aggregate liability arising out of an engagement is limited to the fees actually paid by the client under that engagement during the twelve months preceding the event giving rise to liability.

INCORP is not liable for indirect or consequential damage, including loss of profit, loss of data, loss of savings or reputational damage.

Either party may terminate an engagement for convenience with 30 calendar days' written notice, or immediately in case of a material breach that is not remedied within 15 calendar days of written notice. Work performed up to the effective termination date remains payable.

Neither party is liable for a failure to perform caused by an event beyond its reasonable control, including outages of third-party platforms, cyber-attacks or governmental measures.

These terms are governed by Belgian law. Any dispute that cannot be resolved amicably falls within the exclusive jurisdiction of the courts of the judicial district of Limburg, Belgium.

We may update these terms. The version published on this website at the time an engagement is agreed applies to that engagement.